What information we collect
Q999 collects various types of information to provide its services. Below are the details by category:
- Name, date of birth, and contact details (phone number, email).
- National ID or passport number (for verification purposes).
- Username and encrypted password.
- BKash, Nagad, or Rocket mobile numbers.
- Transaction amount (৳) and time.
- Deposit and withdrawal history.
- IP address and device type.
- Operating system and browser version.
- Mobile network operator information.
- Page visit history and session duration.
- Records of betting and gaming activities.
- Log files of technical errors.
Purposes of information use
Q999 uses collected information only for these legitimate purposes:
Creating accounts, login verification, processing bets and transactions, and ensuring normal platform operation.
Detection of suspicious activities, identification of multiple accounts, and prevention of money laundering.
Sending relevant promotions and bonus offers according to user preferences.
Analyzing usage patterns to continuously improve the interface, performance, and service quality.
Q999 never sells your data to third parties. Data is not shared with external parties unless required by law or court order.
Cookies & Tracking Technology
The q999 platform uses cookies and similar tracking technologies, categorized into three types:
- Essential Cookies
- To maintain login sessions, verify security, and save language preferences. Without these, the platform will not function properly.
- Functionality Cookies
- Remember your preferred games, betting interface, and payment methods.
- Analytics Cookies
- Collecting platform usage statistics to improve services.
You can control cookies through your browser settings. However, disabling essential cookies may affect some platform features.
Data storage, security, and third parties
Data retention period
All data is retained while your account is active. After account closure, certain information is kept for a limited time as required by law, then securely deleted.
Security Measures
- All data transmissions occur over encrypted connections.
- Passwords are stored as hashes and are not directly readable.
- Servers undergo regular security audits.
- Suspicious login attempts to your account are automatically blocked.
Sharing data with third parties
Q999 may share data under the following limited circumstances:
- Payment processor: Verification of transactions via bKash, Nagad, or Rocket.
- Game provider: Limited technical data shared for third-party game operations.
- Law Enforcement: By court order or legal obligation.
Under no circumstances is your information sold to advertisers or third parties.
User Rights & Policy Changes
Every user of the q999 platform has the following rights:
Right to view and request copies of all information stored in your account.
Right to request correction or updating of incorrect or outdated information.
You can request deletion of your personal data after account closure.
Right to object to processing data for specific purposes.
Policy changes
Q999 may update this Privacy Policy as needed. For significant changes:
- Notifications will be sent to your account.
- The date of changes will be noted on this page.
- Continuing to use the service after changes means you accept the new policy.
Last Updated: 2026
Privacy Contact
For any questions, requests, or complaints regarding your data protection, contact q999. Our team provides support in Bangla and strives to respond within 3 business days.
To request data deletion or correction, please first log in and verify your identity. Learn more from our FAQ Section See.
This Privacy Policy applies to our Terms and ConditionsRead together with
- [email protected]
- Response within 3 business days
- Full Support in Bengali